Diner Help
Find all the answers to your questions here. We got you covered!
48 articles
- A venue closed or stopped accepting Liven: what happens to my balance?
- Liven Rewards FAQ for diners
- Where is my refund? Check a refund, Brandollar or credit refund
- Diner Help
- How to get the merchant's location
- How can I find which restaurant has Liven deals?
- How to toggle your Liven Rewards on and off
- Using Liven for takeaway
- Quickly search for nearby restaurants
- Enable location services for Liven
- Reactivating your Liven account without access to your original email
- Do my Liven Rewards expire?
- System requirements to download the Liven app
- Find a venue's address in-app
- Where can I find a list of Liven Restaurants?
- Why was I charged a cash advance fees?
- Account Suspension
- Purchased Brandollars without realising what the participating locations are.
- Brandollar purchase limit
- Brandollar refunds: when you can get one and how it's worked out
- How do I pay with a different Brandollars pack?
- Can you pay with Liven for takeaways and pick-up orders?
- Will I earn rewards when I use my Brandollars?
- Pay with your Brandollars in store
- Can I get a refund on my Brandollars?
- Steps on how to delete a credit card
- How to link your credit card with the app
- Why is it essential to set up a default fallback payment method?
- Importance of linking your credit card to the app
- Refunds to a different credit or debit card
- Why doesn't Liven work without my credit card?
- What is the $1 'Refundable Charge' on my card?