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Updating your Mobile Number

How do I change the mobile number linked to my Nomni Loyalty account?

Quick answer: Email support@nomni.ai from the email address registered with your Nomni account, or reply in the Nomni app chat, and tell us your new mobile number. We'll update it after a quick security check.

Send our friendly Diner Support Team a request via email at support@nomni.ai using the email address registered with your Nomni account. Tell us your new mobile number and we'll update it after a quick security check. You can also just reply in the Nomni app chat.

Note: Each Nomni account must have a unique phone number. This ensures secure and individualized access for all users.

It's that easy! 😉


Managing Phone Numbers Across Multiple Accounts

If you need to transfer a phone number from one Nomni account to another, follow these steps:

  1. Assign a new phone number to one of the accounts.

  2. Update the second account with the phone number previously used by the first account.

  3. Verify the new phone numbers during login by following the on-screen instructions.

By ensuring each account has a unique phone number, you can maintain secure and uninterrupted access to your Nomni accounts.


FAQs

Can two accounts share the same phone number? No, each account must have a unique phone number. Sharing phone numbers across accounts is not permitted. What happens if I try to use the same phone number for two accounts? The system will not allow it. You will need to assign a different phone number to each account.

Need Support?

If you still need further assistance, please chat with us in-app, on the website, or email support@nomni.ai.

Our friendly Diner Support Team will be more than happy to help. 😉


Need help?

Email support@nomni.ai or call 1300 445 483.

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