Nomni

What Nomni Marketing (Liven Engage) is, what's included, and the steps to go from a new account to your first campaign.

Getting started with Nomni Marketing (Liven Engage)

A tick-list to make sure your Liven Engage account is ready before you send your first campaign.

Nomni Marketing (Liven Engage) setup checklist

Link your Nomni POS customers to Liven Engage with your API URL and key, run your first full sync, and understand what syncs and when.

Connect Nomni POS to Nomni Marketing (Liven Engage)

Every field Nomni POS, Nomni Loyalty, Brandollars and your venue app send to Liven Engage, what each one means and how to use it.

Customer data that syncs to Nomni Marketing (Liven Engage)

Verify your domain and add DKIM, Mailserver (SPF) and DMARC records so your emails reach the inbox.

Set up and authenticate your sending domain in Nomni Marketing (Liven Engage)

How to organise your customers with lists, tags, fields and segments so the right people get the right message.

Lists, tags and segments for hospitality in Nomni Marketing (Liven Engage)

Build a one-off email such as a promotion or newsletter, test it, send it to the right customers and read the results.

Create and send an email campaign in Nomni Marketing (Liven Engage)

Set up welcome, birthday, win-back, points and Brandollars journeys that run on their own, and understand how synced customers enter them.

Build automations for your venue in Nomni Marketing (Liven Engage)

Create a form that adds new subscribers to a list, then put it on your website, behind a QR code or on social media.

Add sign-up forms to your website in Nomni Marketing (Liven Engage)

Turn on SMS, collect SMS consent the right way, and send text messages that customers actually want.

Send SMS from Nomni Marketing (Liven Engage)

Add team members, choose what they can see and do with groups, and keep your account secure.

Users and permissions in Nomni Marketing (Liven Engage)

What to check when customers from Nomni POS are missing, out of date or showing the wrong details in Liven Engage.

Troubleshooting: customers aren't syncing to Nomni Marketing (Liven Engage)

Fix emails landing in spam, campaigns stuck or not sending, and individual customers not receiving your emails.

Troubleshooting: emails going to spam or not sending in Nomni Marketing (Liven Engage)

What to do if your Liven Engage account shows as expired, or you can't sign in.

Troubleshooting: "This account has expired" or can't log in to Nomni Marketing (Liven Engage)

Why customers don't enter an automation, get stuck, or don't receive its emails, and how to fix it.

Troubleshooting: an automation isn't starting or sending in Nomni Marketing (Liven Engage)

How customers opt in to marketing when they sign up in your Nomni venue app, what reaches Liven Engage, and how to use it.

Marketing consent from your venue app and Nomni Marketing (Liven Engage)

Quick answers to common questions about Nomni Marketing (Liven Engage), from setup and syncing to billing and compliance.

Nomni Marketing (Liven Engage) FAQ

Bring contacts from another email platform or spreadsheet into Liven Engage without breaking your Nomni POS sync.

Import contacts from a CSV file into Nomni Marketing (Liven Engage)

Stay on the right side of Australian spam law and keep your list healthy, including how consent, unsubscribes, bounces and contact statuses work.

Email marketing rules: consent, unsubscribes and bounces in Nomni Marketing (Liven Engage)

A five-minute test to confirm Nomni POS customers, Nomni Loyalty points and spend details are reaching Liven Engage.

Check that your customer sync to Nomni Marketing (Liven Engage) is working

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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