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Allowances, Fees and Adjustments

Understand your fees and charges

Updated over a week ago

The Allowances, Fees and Adjustments Overview section provides information about the different allowances, fees, adjustments, or rebates that occurred within the statement period for using the Liven platform.

Please refer to this section to get an understanding of any adjustments and their underlying reasons, as the other fees are typically standard operating costs that scale with Liven sales.

Loyalty Marketing Fee

This is the amount charged to create Liven Rewards for each transaction.

Liven Platform Service Fee

This is the amount charged for using the Liven platform.

Transaction Processing Fee

This is the amount Liven is charged to process transactions that are passed on to the restaurant.


These are adjustments made during the statement period. These adjustments may be positive or negative and typically include out-of-statement period refunds, device replacement fees, and charge reversals.

Any feedback on our statements? Contact us or leave us feedback here

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