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Using Liven to Discover & Pay at Venues and Earn Rewards

Use Liven to discover venues, pay your bill, earn rewards and use promo codes

Quick answer: Find venues with search or the map in the Liven app, then pay your bill in the app to earn rewards instantly at no extra charge. Spend your rewards, send them to friends or keep them in your wallet (your Liven Rewards balance, shown in the app as Rewards Balance).

Liven rewards you for getting out and discovering the dining your city has to offer. Every time you pay with the app, you earn rewards. You decide what to do with them: save them, send them to friends or spend them on your next meal.

Your rewards balance may appear as Rewards Balance, Liven Rewards or LVN. It's the same balance.

Use the Liven app to:

  1. Discover restaurants and other venues through search and the map

  2. Pay your bill and earn rewards instantly, at no extra charge

  3. Spend your rewards or send them to friends

  4. Use your wallet to manage your rewards, Brandollars and payment methods


Discovering venues on Liven

On Liven, you will find a range of restaurants, bars, cafes, and other venues. If you want to shortlist your favourite venues or places you want to go, add them to your Favourites!

To discover venues on Liven:

  • Use the home page to see what is nearby and browse our lists

  • Use the search bar to search names, venues, and cuisine types

  • Use the map button to see Liven venues and their locations


Save your favourites

To have a venue stand out on the map and show in your favourites list, tap the heart on the venue's page or card.


How can you tell if a venue accepts Liven?

The easiest way to check is to open the app and search for it. You can also ask the staff!


Paying with Liven and earning rewards

Once you've found a venue and set up your account, paying and earning is easy. Just make sure you have a card set as your backup payment method.

When you're at the venue and ready to pay:

  1. Open the venue's page in the app and tap Pay. Let the staff know you're paying with Liven.

  2. Check how you're paying under Paying with (see below), then tap the Pay button.

  3. That's it! The venue completes the transaction and you earn rewards.


Using Liven QR stickers

You may notice Liven QR code stickers at venues. Scan the code to open the venue's page, ready to pay.


Choosing how you pay

You can pay with your rewards, with Brandollars for that venue, or with a Visa, Mastercard or Amex debit or credit card.

  • To use your rewards, turn on the switch next to your rewards (Rewards Balance) under Paying with. The switch only works when you have a rewards balance.

  • Anything your rewards don't cover is charged to your Backup payment method.

  • Paying with Brandollars doesn't earn extra rewards, because you got your bonus when you bought them. See Brandollars FAQs.


Using a promo code?

Add a promo code in the app with Apply a code, and check its terms to make sure it can be used at the venue.

  • A promo is valid for one transaction only. Spend the whole value in that payment, or the rest is forfeited.

  • Anything above the promo's value is paid with your rewards (if turned on) or your backup payment method.


Can I earn rewards, spend them, and earn them again?

Yes. You earn rewards even when you pay with your rewards. It's really Babushka dolls all the way down.


Your wallet: send and gift rewards

Your wallet is where your unused rewards and Brandollars are kept.

From your wallet you can:

  1. See your Wallet balance

  2. Send rewards to others using their @handle

  3. Manage your payment methods

  4. View transaction history

  5. Add a promo code

For step-by-step help, see Pay with and send your rewards.


Need Support?

Chat to us below or in-app, or email support@nomni.ai

You can also call 1300 445 483.

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