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Pay with and send your rewards (Nomni Loyalty)

Use your Nomni Loyalty rewards to pay at venues, check your balance, and send rewards to friends

Quick answer: To pay with rewards, open the venue in the app, tap Pay, turn on the switch next to your rewards (shown as Liven Rewards) and tap Pay; anything not covered goes on your backup card. Check your balance under Wallet, and send rewards to friends for free using their @handle.

Every time you pay with the Nomni Loyalty app at a participating venue, you earn rewards at no extra cost. You even earn rewards when you pay with your rewards!

The app still shows some older names. Your rewards balance appears as Liven Rewards (on iPhone the screen is called Liven Rewards Balance). It's the same balance.

Your rewards can be:

  1. Sent to friends

  2. Spent as a payment method at any participating venue

  3. Kept in your wallet for later

Paying with your rewards

Your rewards are accepted at all participating Nomni Loyalty venues. The rewards you earn eating burgers in the city can pay for wine on the river. You can't use rewards to buy Brandollars.

To pay with your rewards:

  1. At the venue, open the venue's page in the app and tap Pay.

  2. On the payment screen, under Paying with, turn on the switch next to your rewards (shown as Liven Rewards with your balance). The switch only works when you have a rewards balance.

  3. Check you have a Backup payment method (a card) set. Anything your rewards don't cover is charged to it.

  4. Tap the Pay button to pay.

When the rewards switch is on, your rewards balance is used first and only the rest is charged to your backup payment method. You can also turn this on or off from your wallet, where you manage your payment methods.

Checking your balance

Open Wallet in the app. Wallet balance shows what you can spend: your Brandollars (for specific venues) and your rewards (usable at any participating venue).

Lifetime rewards is the total you've earned since you joined. It isn't what you can spend right now, so don't rely on it for your current balance.

Sending rewards to friends

You can send rewards to anyone on Nomni Loyalty for free, using their @handle.

First, you need your own handle. If you haven't set one, the app asks you to Choose a handle. It must be 6 to 19 characters, and it can't be changed once it's set. You may need to verify your mobile number first.

  1. Open Wallet and tap your rewards (Liven Rewards).

  2. Tap Send.

  3. Enter your friend's @handle and the amount.

  4. Tap Send, then confirm.

And you're done! Larger transfers may need a manual check, which can take a few minutes.

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