What are Foodollars?
Foodollars are a way for you to lock in up to 2x the food credit ahead of time.
Basically, buy now, eat more later. There is no expiry - so even if you take yeaaars to spend your credit we guarantee that your money is protected. 😉
Grab Foodollars at your favourite Liven venues today, and score up to 100% bonus instantly. 💰
How do I use my Foodollars?
Using your Foodollars is very similar to the way you've always used Liven. Once you've purchased your Foodollars, simply visit the nominated venue (if they are open for takeaway or dine in) and ask to pay the bill with Liven. Your meal will be deducted from your credit balance, with any residual available to spend next time.
What's the difference between Foodollar Bundles and Packs?
Bundles can be spent across multiple participating restaurants, whereas Packs can only be spent at the venue that you purchase them from.
You can have both a Bundle and a Pack that are applicable at the same restaurant in your Liven wallet, however, they cannot be merged or combined to use in a single transaction.The first bundle or pack you purchased will be deducted from your transaction - First In, First Out!
So unfortunately you won't be able to choose which packs to use for payment, or have the difference taken from the next applicable voucher.
What happens if the restaurant I supported is no longer available?
The current economic climate is challenging for hospitality, and it is a sad truth that some of our favourite restaurants simply won't make it after this storm despite our best efforts to help.
If this is the case, you will be given a range of other Foodollar options from the Liven network and nominate where you would like to spend your initial contribution amount. Unfortunately, your bonus credit will not be transferable.
What is the Liven Guarantee?
We're making sure that purchasing Foodollars at your favourite restaurants is totally risk-free. If they end up closing down permanently when you try to redeem your credit, we'll let you select another participating restaurant. We'll guarantee the amount that you haven't been able to redeem, exclusive of any bonus credits.
When do my Foodollars expire?
Your Foodollars do not expire.
Can I earn additional rewards when I redeem my Foodollars?
Nope, Foodollars work the other way. You get your bonus upfront.
Our restaurants are offering serious bonus on their Foodollars (we're talking 100% bonus, aka double the value in some cases). By purchasing Foodollars you are locking in and receiving your rewards instantly, not after your meal.
Unfortunately, this means John in finance won't allow us to let you double dip with frenzy rewards after your meal as well (boo). Don't worry, on average Foodollar Bonus is significantly higher than post-meal frenzy rewards so you'll always come out on top.
Can I get more than one Foodollar pack at the same restaurant?
Although you are limited to one at any venue, if you eat through it, you can grab another! So if you have existing Foodollars with a particular restaurant, you'll also need to redeem that fully and run the balance down to zero (challenge accepted?) before you can buy another.
It's the only way to stop the hoarders and Broden's of the world and leave enough for everyone (remember toilet paper?).
For a full list of participating stores, please visit the Liven app. Bon Appétit ;)
Can I send Foodollars to a friend?
Hang tight, this feature is almost out. Any Foodollars you grab will be transferable when the feature launches soon!
If we split the bill and pay separately, can we get around any reward caps?
Yes. Yes you will. Please ask the restaurant in advance if they allow split bills and then let the whole squad earn rewards!
Can I earn rewards, spend them and earn again?
Yes. You earn LVN even when spending LVN. It's really Babushka dolls all the way down.