Quick answer: this page explains the main numbers in Nomni Insights. Every figure follows the filters you set, uses your venue's local time and refreshes overnight.
Sales and orders
Metric | What it means |
Total Sales (Incl Tax) | Sales including tax for the venues, dates and filters you picked. |
Total Orders | Number of orders (invoices) in the same filters. |
Sub Total Excl Tax | Sales before tax. |
Tax | The tax part of sales. |
Tips, surcharges, delivery fees and discounts | Add-ons and reductions included in the daily totals. |
Loyalty payment | The amount paid with Brandollars on POS invoices. |
Has Credit Account Sales | A filter: True shows only sales that include credit-account sales, False leaves them out. |
Products
Metric | What it means |
Quantity | Units sold, from the items on each order. Cancelled and archived items are left out. |
Product or category sales | Item sales including tax, by product or category. |
Refund quantity and amount | Refunds, counted on the day the refund was made. |
Wastage
Metric | What it means |
Stock wastage | Quantity recorded as wastage, plus stocktake shortfalls (where the count was lower than the system). |
Estimated loss | Wastage quantity × product cost. The cost depends on the Report Type you pick: Standard Cost, Average Price or FIFO. |
Estimated sale loss | Wastage quantity × selling price. |
Net Revenue (Nomni)
Daily figures by venue that bring Nomni POS and Nomni Loyalty together: No of Orders and Sub Total Excl Tax. See "Net Revenue report in Nomni Insights".
Customer Accounting (Nomni Loyalty)
Status | What it means |
New user | Their first week of activity. |
Existing transacted | Bought this week and last week. |
Resurrected | Bought again after 2 or more weeks with no purchases. |
Soft churned | No purchases for 2 to 4 weeks in a row. |
Hard churned | No purchases for exactly 5 weeks in a row. |
Dead churned | No purchases for 6 or more weeks in a row. |
Nomni Procure and Treasury
COGS: cost of goods from your Nomni Procure stock counts, wastage, transfers and expected usage.
Treasury: weekly transactions, vouchers and statement adjustments.
Numbers don't match the POS? See "Why Nomni Insights numbers don't match Nomni POS or Console reports".
Need help?
Email support@nomni.ai or call 1300 445 483. Tell us your venue name, the report name, the filters you used and what you expected to see. For billing questions, email ar@nomni.ai.