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Liven Merchant Partner Support

Liven Merchant Partner Support

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13 articles in this collection
Written by Team Liven
Merchant FAQs

Merchant Help

A one-pager for staff who are processing Liven payments in store to refer to.
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Written by Team Liven
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Financial Statements

Can I change to receive weekly/fortnightly/monthly statements?

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Written by Team Liven
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How many Foodollars packages have I sold in the period?

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Written by Team Liven
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I’m not receiving any statements, what should I do?

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Written by Team Liven
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How much Foodollars haven't been redeemed?

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Written by Team Liven
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What is a pre-purchase credit deduction?

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Written by Team Liven
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How do I change my bank account information?

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Written by Team Liven
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What fees am I paying to Liven?

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Written by Team Liven
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What is the total gross sales made up of?

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Written by Team Liven
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What is care package redemptions & proceeds

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Written by Team Liven
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How am I paying back the pre-purchase credit deduction?

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Written by Team Liven
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How do I know the breakdown between Livenpay and Foodollars transactions?

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Written by Team Liven
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Diner FAQs

Diner Help

A one-pager for merchants to give to diners if they have questions about Liven, especially those who are using it for the first time.
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Written by Team Liven
Updated today
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