Liven Account Support

Find all the answers to your quuestions here. We got you covered!

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39 articles in this collection
Written by Hanny Allison, Liven Admin, Coree and 3 others

What you need to know when referring Liven to a friend

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Written by Nids Esplana
Updated over a week ago

How to get the merchant's direction

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Written by Nids Esplana
Updated over a week ago

How to link your credit card with the app

Add your credit card details to ensure payment will go through when paying via Liven
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Written by Nids Esplana
Updated over a week ago

How can I find which restaurant has Liven deals?

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Written by Nids Esplana
Updated over a week ago

Foodollar limit

Why you cannot purchase a certain foodollar tier
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Written by Nids Esplana
Updated over a week ago

Steps on how to delete a credit card

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Written by Nids Esplana
Updated over a week ago

Using Liven for takeaway

Coming soon!
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Written by Nids Esplana
Updated over a week ago

How to toggle the Liven credit on and off

When you want to use your Liven credit, you can turn it on and turn it off if you want to save a little then use it at a later…
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Written by Nids Esplana
Updated over a week ago

Foodollar Refund Policy

Had some issues with your free food? Read below!
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Written by Team Liven
Updated over a week ago

I couldn't pay with Liven

Couldn't pay with Liven at your favourite spot? Here's what you can do!
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Written by Team Liven
Updated over a week ago

Referring Friends to Liven

Give and get a referral bonus for inviting friends and family to Liven! Read more about referrals here
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Written by Team Liven
Updated over a week ago

Sending LVN status is 'Pending'?

Have some questions about the status of your sent LVN? We got you!
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Written by Team Liven
Updated over a week ago

How to contact us

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Written by Team Liven
Updated over a week ago

Can merchants refuse the use of Liven on public holidays?

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Written by Nids Esplana
Updated over a week ago

Why is it essential to set up a default fallback payment method?

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Written by Nids Esplana
Updated over a week ago

Quickly search for nearby restaurants

Check out your Liven map
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Written by Nids Esplana
Updated over a week ago

You did not receive the $10 credit

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Written by Nids Esplana
Updated over a week ago

Importance of linking your credit card to the app

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Written by Nids Esplana
Updated over a week ago

Enable location services for Liven

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Written by Nids Esplana
Updated over a week ago

Location error message when paying Liven

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Written by Nids Esplana
Updated over a week ago

Can you pay with Foodollars for takeaways and pick-up orders?

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Written by Nids Esplana
Updated over a week ago

Will I earn rewards when I use my Foodollar?

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Written by Nids Esplana
Updated over a week ago

Refunds to a different credit or debit card

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Written by Nids Esplana
Updated over a week ago

Reactivating your Liven account without access to your original email

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Written by Nids Esplana
Updated over a week ago

Does my LVN expire?

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Written by Nids Esplana
Updated over a week ago

Why doesn't Liven work without my credit card?

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Written by Nids Esplana
Updated over a week ago

The restaurant didn't get my payment request

Troubleshooting bill requests
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Written by Nids Esplana
Updated over a week ago

Use your Welcome Code

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Written by Nids Esplana
Updated over a week ago

Updating your Liven Email

How do I update the email address linked to my Liven account?
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Written by Rita Lusing
Updated over a week ago

Removing My Liven Account

This article describes the steps required to deactivate and delete your Liven account
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Written by Liven Admin
Updated over a week ago

How do I use promo codes in-app?

I need help redeeming my food 😋
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Written by Rita Lusing
Updated over a week ago

System requirements to download the Liven app

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Written by Nids Esplana
Updated over a week ago

Find a venue's address in-app

Wondering where your nearest rewards are lurking?
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Written by Nids Esplana
Updated over a week ago

Start paying with your Foodollars

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Written by Nids Esplana
Updated over a week ago

Password Reset

How do I reset my Liven Password?
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Written by Nids Esplana
Updated over a week ago

Updating the Contact Number

How do I change the mobile number linked to my Liven account?
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Written by Coree
Updated over a week ago

Change City or State

Using Liven when travelling to a different state
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Written by Hanny Allison
Updated over a week ago

Where can I find a list of Liven Restaurants?

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Written by Nids Esplana
Updated over a week ago

Where can I find the terms/resto exclusions in the app?

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Written by Coree
Updated over a week ago