Liven Account Support

Find all the answers to your quuestions here. We got you covered!

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25 articles in this collection
Written by Hanny Allison, Liven Admin, Coree and 3 others

Using Liven for takeaway

Coming soon!
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Written by Nids Esplana
Updated over a week ago

Foodollar Refund Policy

Had some issues with your free food? Read below!
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Written by Team Liven
Updated over a week ago

I couldn't pay with Liven

Couldn't pay with Liven at your favourite spot? Here's what you can do!
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Written by Team Liven
Updated over a week ago

Referring Friends to Liven

Give and get a referral bonus for inviting friends and family to Liven! Read more about referrals here
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Written by Team Liven
Updated over a week ago

Sending LVN status is 'Pending'?

Have some questions about the status of your sent LVN? We got you!
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Written by Team Liven
Updated over a week ago

How to contact us

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Written by Team Liven
Updated over a week ago

Can merchants refuse the use of Liven on public holidays?

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Written by Nids Esplana
Updated over a week ago

Quickly search for nearby restaurants

Check out your Liven map
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Written by Nids Esplana
Updated over a week ago

Refunds to a different credit or debit card

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Written by Nids Esplana
Updated over a week ago

Reactivating your Liven account without access to your original email

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Written by Nids Esplana
Updated over a week ago

Does my LVN expire?

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Written by Nids Esplana
Updated over a week ago

Why doesn't Liven work without my credit card?

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Written by Nids Esplana
Updated over a week ago

The restaurant didn't get my payment request

Troubleshooting bill requests
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Written by Nids Esplana
Updated over a week ago

Use your Welcome Code

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Written by Nids Esplana
Updated over a week ago

Updating your Liven Email

How do I update the email address linked to my Liven account?
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Written by Rita Lusing
Updated over a week ago

Removing My Liven Account

This article describes the steps required to deactivate and delete your Liven account
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Written by Liven Admin
Updated over a week ago

How do I use promo codes in-app?

I need help redeeming my food 😋
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Written by Rita Lusing
Updated over a week ago

System requirements to download the Liven app

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Written by Nids Esplana
Updated over a week ago

Find a venue's address in-app

Wondering where your nearest rewards are lurking?
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Written by Nids Esplana
Updated over a week ago

Start paying with your Foodollars

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Written by Nids Esplana
Updated over a week ago

Password Reset

How do I reset my Liven Password?
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Written by Nids Esplana
Updated over a week ago

Updating the Contact Number

How do I change the mobile number linked to my Liven account?
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Written by Coree
Updated over a week ago

Change City or State

Using Liven when travelling to a different state
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Written by Hanny Allison
Updated over a week ago

Where can I find a list of Liven Restaurants?

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Written by Nids Esplana
Updated over a week ago

Where can I find the terms/resto exclusions in the app?

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Written by Coree
Updated over a week ago