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Adding Special Instructions for Cart and Products
Adding Special Instructions for Cart and Products

How to add special instructions for cart and products for online ordering.

Updated over a week ago

This article will explain how to add Special Instruction notes.

Order Up allows for two Special Instructions fields:

1 - Special instructions in checkout

2 - Instructions for products

1 - Special instructions in checkout

To activate special instructions for checkout page, turn on ‘Show Special Instructions in Checkout’ found in the back-end console under Location Settings >> Location Set up page.

Back-end:

special_1.png

Front:

special_2.png

2 - Instructions for products

To activate specials instructions for products, you must first activate it at the Category level, then the individual Product level.

1 - Step 1 -

Select which Category you would like to activate Instructions for, click onto Edit

special_3.png

then turn on Allow Instruction

(remember to click SAVE on bottom of page)

special_4.png

Step 2 -

Then select which Product you would like to allow instructions for, turn on Allow Instruction

(remember to click SAVE on bottom of page)

special_5.png

Front:

special_6.png

What Product special instructions looks like in the cart

special_7.png

This note will appear on your printed docket or Order Processor:

special_8.png
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