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I’m not receiving any statements, what should I do?
I’m not receiving any statements, what should I do?
Liven avatar
Written by Liven
Updated over a week ago

If you haven't received any statements, there's no need to worry. It's possible that the email address to which they should be sent might just need an update.

If this happens, please get in touch with your customer success representative or our support team at and provide your updated email address.

You may also call the dedicated Merchant Help number for your region:

  • Australia +61 1300 445 483

  • Singapore +65 6797 8791

  • US +1 929 335 9376

Kindly provide our support specialist with comprehensive updated information along with your request to receive statements for specific dates, and they will be more than happy to assist you promptly.

Any feedback on our statements? Contact us or leave us feedback here

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