How do star ratings work?

Your overall rating is determined by customers who can rate you out of five stars.

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Written by Liven
Updated over a week ago

Your rating is based on the cumulative feedback from customers who use Liven for payments and rate their experiences. Ratings range from one to five stars.

Customers submit their ratings after they've paid their bill, as illustrated in the Coco Fresh Tea example below:

If you have any questions or need further assistance, feel free to reach out to our support team. We're here to help!

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