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Adding Special Instructions for Cart and Products
Adding Special Instructions for Cart and Products

How to add special instructions for cart and products for online ordering.

Liven avatar
Written by Liven
Updated over a week ago

This article will explain how to add Special Instruction notes.

Order Up allows for two Special Instructions fields:

1 - Special instructions in checkout

2 - Instructions for products

1 - Special instructions in checkout

To activate special instructions for checkout page, turn on ‘Show Special Instructions in Checkout’ found in the back-end console under Location Settings >> Location Set up page.

Back-end:

special_1.png

Front:

special_2.png

2 - Instructions for products

To activate specials instructions for products, you must first activate it at the Category level, then the individual Product level.

1 - Step 1 -

Select which Category you would like to activate Instructions for, click onto Edit

special_3.png

then turn on Allow Instruction

(remember to click SAVE on bottom of page)

special_4.png

Step 2 -

Then select which Product you would like to allow instructions for, turn on Allow Instruction

(remember to click SAVE on bottom of page)

special_5.png

Front:

special_6.png

What Product special instructions looks like in the cart

special_7.png

This note will appear on your printed docket or Order Processor:

special_8.png

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