The allowances, fees and adjustments section provides information about the different allowances, fees, adjustments or rebates that occurred within the statement period for using the Liven platform. Merchants will be interested in any adjustments and the reasons behind them, as the other fees are typically standard operating costs that scale with Liven sales.

Loyalty Marketing Fee

This is the amount charged to create LVN for each transaction.

Liven Platform Service Fee

This is the amount charged for using the Liven platform.

Transaction Processing Fee

This is the amount Liven is charged to process transactions that is passed on to the restaurant.

Adjustments

These are adjustments made during the statement period. These adjustments may be positive or negative and typically include out of statement period refunds, device replacement fees and charge reversals.


Any feedback on our statements? Let us know here

Get in touch with our team using the chat icon on help.liven.com.au or call 1300 445 483

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