Keith the Intern here, to help you out with all your queries and concerns. Here you will find out how to handle charging customers an incorrect amount.
Hot atmosphere? Too many customers? Hands everywhere? Sounds like my ideal dating life 😉 but it's also why you typed the wrong amount into the device. So what can you do?
1) Message our Customer Success team or call them (1300 445 483) with the following information.
- How much you meant to charge the customer.
- Any information about the customer that you could get (name, email).
We will take care of the rest.
Over and out,