If your Liven Pay transaction has been declined, there are likely insufficient funds available from the payment method linked to your Liven account. To complete the transaction, you will need to add new payment details to your Liven account (please refer to Account FAQ to find out how). If you’re certain this was not the case, check your internet access, location service settings, or Wi-fi function. If none of these work, consider reporting faulty merchant equipment to us.

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